Privacy Policy - A1 Medical Auths

1. Introduction
A1 Medical Auths LLC (“A1 Medical Auths,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals who interact with our website at a1medicalauths.com and who receive communications from us. This Privacy Policy explains how we collect, use, and safeguard your information.

2. Information We Collect
We may collect the following types of information:

Contact Form Data: When you submit our website contact form, we collect your name, email address, phone number, and any message you provide.
Phone Numbers for SMS Notifications: Patient phone numbers used for SMS appointment reminders are collected through the Electronic Medical Record (EMR) portals of the healthcare practices we serve. Consent for SMS communications is obtained directly at the point of scheduling or patient intake.
Usage Data: Basic technical data such as browser type and pages visited may be collected automatically via standard WordPress site functionality.
3. How We Use Your Information
We use the information we collect for the following purposes:

To respond to contact form inquiries submitted through our website.
To send SMS appointment reminders and scheduling notifications to patients of the healthcare practices we support.
To operate and improve our website and services.
4. SMS / Text Messaging
Important Notice Regarding SMS Communications:
A1 Medical Auths sends text message notifications for appointment scheduling and reminders. By providing your phone number through the scheduling or intake process of a healthcare practice we support, you consent to receive these messages.
Message Frequency: Message frequency may vary depending on your scheduled appointments.
Message & Data Rates: Standard message and data rates may apply.
Opt-Out: You may opt out of SMS messages at any time by replying STOP to any message you receive from us. You will receive a confirmation that you have been unsubscribed and will receive no further messages.
Help: For assistance, reply HELP to any message, visit a1medicalauths.com, email agent@a1medicalauths.com, or call 727-947-9544.
5. Data Sharing and Third Parties
We do not sell, rent, trade, or share your mobile phone number or SMS opt-in data with any third party for marketing or promotional purposes. This policy applies without exception.
We may share information only in the following limited circumstances:

With healthcare practice partners solely for the purpose of coordinating scheduling and appointment communications.
With service providers who assist in operating our website or communications systems, under strict confidentiality agreements.
As required by law or to protect the rights and safety of our company or others.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Contact form submissions are retained for a reasonable period to address your inquiry. SMS consent records are retained as required for compliance purposes.

7. Security
We implement reasonable administrative and technical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights
You have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your personal information, subject to applicable legal obligations.
Opt out of SMS communications at any time by replying STOP.
9. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the revised policy on this page with an updated effective date. Continued use of our website or SMS communications after changes constitutes acceptance of the updated policy.

11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: